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Isleta Resort & Casino Hotel

** COVID-19 Updates**

What changes have you made to your Hotel?

  • Due to an alarming rise in COVID-19 cases in our surrounding states, and, out of an abundance of caution, Management has decided to restrict hotel guests to New Mexico Residents ONLY. Any reservation for guests from out of state will be cancelled with no penalty and any pre-paid rooms will be fully refunded. We understand this is an inconvenience but we are opting to do our part to help curtail the trending numbers in coronavirus infections.
  • Before checking into the hotel, all Guests must show a valid ID and be 21 years or older to enter Isleta Resort & Casino property.
  • Before checking in to the hotel, all Guests, new or returning, must have a new players club card that contains a red stripe across the top.

Hotel Front Desk Staff

  • Physical distancing for Guests will be queued by clearly marked indicators at each front desk.
  • Team Members will only utilize every other workstation to ensure social distancing whenever possible.
  • Pens will not be readily available to Guests. The front desk clerks will offer a pen if asked and if the pen is returned, the pens are kept in a sanitized pen container for the foreseeable future.
  • Shared tools, like the card swiper component, screen and stylus will be sanitized before, during, and after each transaction exchange with a guest or fellow employee. This includes phones, radios, computers, printers, copiers, key lockboxes, safety deposit boxes, and key cards.
  • Items left at the front desk for Guest pickup must be secured in a plastic bag for pick up.

Hotel Pool
The Isleta Hotel Pool and Hot Tub will be closed until further evaluations indicate it is safe to open them.

Fitness Center
No, our Fitness Center will reopen at a later date when it is determined to be safe.

In-Room Dining

  • Room service will not be available at this time but Guests my order food and take it to their room.
  • Food ordered may be added to the room bill and delivered in a plastic bag by a member of our F&B Team who will observed our 6ft distancing requirement.
  • Guests will be asked to leave their food containers inside of their rooms or to call the hotel front desk to retrieve them from the room.

The Spa at Isleta

Will The Spa at Isleta be open?
No, our spa will reopen at a later date when it is determined to be safe.

Rising like a glass tower over the desert, Isleta Resort & Casino reaffirms the romantic perception of the American Southwest as a sublime landscape with spectacular vistas. It is here, in the heart of Isleta Resort & Casino, where you will discover the perfect blend of old-world hospitality and modern conveniences woven together seamlessly into the fabric of daily life.

LOCATION

  • Magnificent views overlooking the Rio Grande Bosque including breathtaking sunrises and vibrant sunsets
  • 7 minutes from Albuquerque International Airport
  • Complimentary Airport Shuttle
  • Just minutes from Historic Old Town and Downtown Albuquerque
  • Direct access to Interstate 25

ACCOMMODATIONS

  • 201 Spacious deluxe guest rooms and suites
  • Wired and wireless high-speed internet access
  • Desktop phones
  • Upgraded bath amenities
  • Complimentary valet and self parking
  • Keurig coffee maker
  • Refrigerators


Contact Us

General Information: 505-724-3800
Fax: 505-244-8240
Hotel Reservations: 877-475-3827
Spa Reservations: 505-848-1977
Golf Reservations: 505-848-1900

Our Location

11000 Broadway SE
Albuquerque, NM 87105

7 minutes south of downtown Albuquerque at Interstate 25 & Highway 47, exit 215.

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